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Your Journey Begins Here

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Ignite Your Passion at Effortel: Where Your Career Takes Flight

Effortel empowers employees to thrive, innovate, and shape the future of telecommunications. Join our team of passionate professionals.

Open positions

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Culture Fueled by Collaboration

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Our Values Are the Cornerstone of Our Success

Effortel is built on a foundation of values that drive everything we do:

Engagement & Commitment

We recognize and reward those who go the extra mile to achieve our shared goals.

Accountability & Responsibility

We own our actions, learn from our mistakes, and grow together.

Collaboration

We believe in the power of teamwork, where diverse perspectives spark innovation.

Trust

We foster an open and honest environment where everyone's voice is heard.

Flexibility & Awareness

We adapt to change, embrace new challenges, and stay ahead of the curve.

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Invest in Yourself with Effortel

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Your Growth is Our Investment: Unleash Your Full Potential

We believe in nurturing your talents and empowering your career journey. At Effortel, you'll have access to:

Mentorship Opportunities

Learn from experienced professionals who champion your success.

Challenging Projects

Take on exciting initiatives that stretch your abilities and expand your horizons.

Comprehensive Training Programs

Develop the skills you need to excel.

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Beyond Your Paycheck

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Effortel Employee Benefits. Your Well-being Matters

We understand that a rewarding career involves more than just a salary. That's why we offer a comprehensive benefits package designed to support your well-being and work-life balance:

Great Pay

Тop salary in the industry

Extra Perks

Vouchers and more

Stay Active

Free gym memberships

Time Off

25 paid vacation days

Top Health Care

Coverage for you and your family

Stay Connected

Company phone and plan

Grow & Learn

Trainings and conferences

Online Courses

Access to learning platforms

Work-Life Balance

Flexible hours & location

Join a Global Community of Innovators

As a global company with diverse teams, we celebrate our differences and leverage our collective strengths. Collaborate with talented individuals from around the world, sharing knowledge, perspectives, and ideas. Together, we're building a brighter, more connected future for everyone.

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Our Growth Story

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Nurturing Talent, Achieving Success: Effortel's Growth Story

2014

A small team of 16 sets out on a journey.

2016

Early success leads to growth, reaching 35 employees.

2018

Momentum builds, doubling the team to 70.

2020

Challenges met with resilience; the company reaches 100 strong.

2022

Significant expansion fuels growth to 130 employees.

2024

Celebrating 10 years and a thriving team of 160.

2024

2014

2016

2018

2020

2022

2024

100

130

160

Experts

(1) Job openings

Are you ready to ignite your passion and make a lasting impact?

Explore our current career opportunities at and take the first step towards an extraordinary future.

NSOC Team Lead

bulgaria

on site

Reffer

Apply Now

NSOC Team Lead

bulgaria

on site

Primary Responsibilities

Manages NSOC team, prepares monthly 24/7 and standby schedules;
Assures adequate management reporting and monitoring for fulfilling the business plan;
Attends management meetings with internal teams, vendors, & clients when necessary;
Performs accident/incident investigations analysis and reporting;
Performs routine tasks on monitoring, administration, and maintenance of the products when necessary;
Works with internal and external groups to ensure customer issues are resolved within the agreed SLAs;
Manages the team’s performance as it relates to the company objectives.

Key Requirements for the Role

Previous experience in a similar position;
Experience with databases like Oracle/ PostgreSQL/ MySQL/ MSSQL;
Experience with Atlassian products like Jira and Confluence;
Experience with monitoring tools such as Zabbix and Graylog;
Experience with telecom Protocols Diameter, SS&, INAP, Camel is a huge advantage;
Experience with Intelligent Network, Business Support System, Windows and Linux server administration, Disaster Recovery;
Excellent analytical and problem-solving skills;
Very good command of English;
Solid verbal and communication skills.

Additional Skills (Preferred)

A responsible, detail-oriented person, able to prioritize and multi-task workload;
A motivated team-player interested in knowledge-sharing and growing as a technical professional.

What we offer:

Excellent working environment, combined with a great experience boost, training and a career path in an award-winning international IT company
200 BGN vouchers per month
25 days paid annual leave
Additional health insurance package for employees and their children
Access to Team buildings, internal and external trainings
Additional social bonuses as per company policy and culture - compliments on personal occasions, range of discounts, various social events

Ready to drive the transformation of telecom systems?

Interested in moving forward with your technical career and expertise? Send us your CV and let’s talk about our future.

*All candidates and provided personal information will be treated with strict confidentiality.‍

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